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Sheridan, WY
United States

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FAQ

Common Questions

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How do I reset my password?

Go to Settings > Account > Change Password, or use the 'Forgot Password' link on the login screen.

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How do I cancel my Premium subscription?

You can manage your subscription through the App Store or Google Play Store settings on your device.

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How do I report a user?

Tap the three dots on any profile or in a chat, then select 'Report'. Our safety team reviews all reports.

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Why was my account suspended?

Accounts may be suspended for violating our Community Guidelines. Contact support for more information.

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How do I get verified?

Go to your profile, tap 'Get Verified' and follow the photo verification steps. It only takes a minute!

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Can I change my location?

Premium members can use Passport to change their location. Go to Settings > Location to explore other cities.